How do I take care of my jewelry?

Though our jewelry is considered water/sweat resistent. We suggest that you avoid contact with moisture and liquids; this includes water, lotion, sunscreen, and perfume to ensure to longevity of our jewelry. Our jewelry is not solid so it can fade over time. If you need to clean your jewelry, use a soft cloth to wipe away dirt.

How fast will my order ship?

We typically ship all web orders within 1-2 business days that they are placed. All orders are shipped via the US Postal Service.

If you need your order rushed, just email info@taerajewelry.com with your order number and we will try to accommodate!

How much does shipping cost?

US orders- we offer free domestic shipping for orders over $150. Otherwise, we offer a flat rate of $4.99-$7.99 depending on weight.

International Orders- all our shipping rates are calculated based on your actual address. 

What currency is your site in?

US dollars!

Where do you ship from?

Orange County, CA

Do you ship worldwide?

Yes we ship worldwide! (anywhere USPS delivers)

Are duties and taxes included in my order?

Unfortunately no. they will charge you duties and taxes on your order once it arrives to customs.

When will my pre-order ship?

ll pre-order items should have their estimated ship date noted on the product page, and in your order confirmation email. If you can’t find it, email info@taerajewelry.com for more information.

How do I track my order?

Once your order ships, you will receive an email confirmation with the tracking. If you need more information or have any questions about your tracking, email info@taerajewelry.com

Can you ship my order as a gift?

Yes! Actually all our orders are shipped in TAERA jewelry boxes and we do not include any paperwork with pricing, so no need to worry.